AirHelp Flight compensation claims service

What is AirHelp?

AirHelp checks whether a delayed, cancelled or overbooked flight qualifies for compensation and pursues the claim with the airline on a no-win, no-fee basis. Its free app adds live flight tracking, disruption alerts and email/calendar scanning for past flights. In 2026 it launched an AI compensation checker that runs inside ChatGPT and Claude.

Cost: No win, no fee (35% of any compensation; AirHelp+ plans from US$32.99 a year). Booking: No booking. Works on: Web, iPhone, Android, App in ChatGPT.

Best for: Passengers with a delayed, cancelled or overbooked flight, especially under EU or UK rules, who want someone else to chase the airline.

How AirHelp uses AI

In ChatGPT or Claude, you describe a disrupted flight in your own words and AirHelp's connector identifies the flight, applies the relevant passenger-rights rules and estimates the payout. AirHelp says it combines legal experts and in-house flight data with AI-powered technology; a 2019 announcement described automated claim agents, introduced from December 2016, that assessed eligibility and legal options.

Booking: No booking.

Keep in mind

• The ChatGPT/Claude checker covers EC 261, UK 261, Turkish (SHY) and Saudi rules; claims are completed on airhelp.com, not in the chat
• The checker does not handle bookings, baggage, travel insurance or live flight status
• Standard fee is 35% of compensation, plus 15% more if legal action is needed
• Compensation depends on airline liability; extraordinary circumstances can rule a claim out

How much does AirHelp charge?

No win, no fee. 35% of any compensation; AirHelp+ plans from US$32.99 a year. Eligibility checks are free. No win, no fee: if a claim succeeds AirHelp deducts a 35% service fee (VAT included) from the compensation, plus a 15% legal action fee in the roughly 3% of cases that go to court; goodwill claims cost $29.99 (waived under US$30). Danish customers pay fixed equivalents. AirHelp+ members pay a membership instead and no service or legal fee (fee page version PL2.26, updated 11 Aug 2026).

Prices are shown in the currency and region the provider published. We do not convert them.

AirHelp alternatives

Tools for a similar task. Sharing a task does not make them interchangeable, so compare what each one does.

• FlightyFlight tracker app with machine-learning delay predictions
• GyroAI flight compensation claims service
• FlyClaim.AIAI flight-delay claim service (EU rules)

Sources

Sources checked 15 October 2026. This listing summarises what the provider and other cited sources say; it is not a hands-on test.

1. Service Fees and Compensation Payment Information | AirHelp (updated 11 Aug 2026)airhelp.com, checked 15 October 2026. Supports: 35% service fee, 15% legal action fee, $29.99 goodwill fee, AirHelp+ membership prices (version PL2.26, updated 11 Aug 2026)
2. Official AirHelp Info for AI & LLMsairhelp.com, checked 15 October 2026. Supports: AI-powered technology claim, ChatGPT and Claude connector scope, setup, supported languages and regulations, free app
3. AirHelp launches AI flight compensation checker on ChatGPT (IT Brief UK, 24 Aug 2026)itbrief.co.uk, checked 15 October 2026. Supports: Launch of the AI checker in ChatGPT and Claude, eight languages, CEO quote
4. AirHelp announcing expansion of artificial intelligence capabilities with AgA and Docky (5 Feb 2019)airhelp.com, checked 15 October 2026. Supports: AirHelp's AI claim agents (Herman, Lara, AgA, Docky)
5. AirHelp・Flight Tracker (App Store)apps.apple.com, checked 15 October 2026. Supports: Free iOS app with flight tracking, alerts, claim filing, Gmail/calendar sync, optional AirHelp+
6. AirHelp・Flight Tracker & Claim (Google Play)play.google.com, checked 15 October 2026. Supports: Android availability

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